A Few Thoughts

• Truth is, you're not gonna find better prices for pantry-staples than at Trader Joe's. Bread, eggs, dairy, coffee, cereal, sun-dried tomatoes, the entire pasta/sauce family, frozen foods, etc... (but not cheese) are, across the board, a better price and value than most any other store you will shop at.
• The internet is as good for researching and diagnosing a problem as it is at creating paranoia and confusion over a proper diagnosis of said problem.
• There's no excuse for a grown-man with a desk job to smell like a batting helmet.
• Every fitness product is aimed at getting you to feel that your quality of life would be better if you were more comfortable taking your shirt off around strangers. In fact, that mindset would reflect a mental deformity no amount of AggroTrim could burn off.
• Sometimes you're slowed down because the guy in front of you isn't driving well. Sometimes you're slowed down because you aren't driving well. Sometimes the guy in front of the four guys in front of you is driving poorly, slowing everyone down. Odds are you can relax and not tailgate me. If you're reading this, you probably don't tailgate others. This may have been pointless.
• Time is one of the few resources we have, that we can actually decide how efficiently it is used. The best way to use it, often, is to remind somebody that they aren't allowed to waste yours, then put your headphones back on and finish your blog.
• Though the Road To Hell Is Paved With Good Intentions (who bid that job?), I truly never want to lead anybody down it myself. I've had good intentions when talking with friends or loved ones about an issue they seem to be tied-to, and it doesn't always go well. But sometimes you have to wake the person up to tell them their house is on fire.
• I hope, in the end, I don't have the lingering regret that I didn't do something which could have greatly helped somebody else, just because I thought they may take it the wrong way. (See previous statement)
• I really kind of feel like I wasted most of my 20's, but I did bring some key lessons of Life out of it. And I probably owe some apologies to a few people.
• I think I'm an Ayurvedic type-B, but a Blood Type-A, which are similar dietary types.

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MC, HOST, CORPORATE, COMEDY, SEATTLE, GEOFF, LOTT

Customer Disservice - DirecTV & Costco

Hey, DirecTV...
When your tech installs a dish outside of my neighbor's balcony, instead of on top of the building where we said it would go...
and I have to make 3 phone calls to get it fixed...
and the 3rd person tells me there's a fee...
for the F'up of one of your employees...

and you tell me that the fee is due to a "cosmetic change" instead of one where there's no signal...

I really think you should know that I'm going to tell everyone about it.
There are other options that don't require drilling into the roof and F'ing with my relationships in the neighborhood.

If you have any problems with DirecTV, you're not alone. They are saying there's a $50 fee to move the dish... in this weather, it's almost worth it. News as news warrants.

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Hey, Costco...

A few months ago I wrote about how some of your door-greetin', customer-countin' employees dissed me a bit. Hey, we all have bad days, but that's not how I would expect to be treated at a place that I HAVE TO PAY TO SHOP AT...
and I sent that letter to the Corporate Office...
and the Corporate Office had the local manager call me...
and the local manager had moved, so his replacement called me...
and the local replacement only kinda had an idea of what was going on...
and I recounted the incident with the local manager touching on the points that...
1) Many stores are discounting prices in this economy
2) Many stores don't have greeters to pay to act like they have actual power
3) I can go to many stores where I do NOT have to pay a membership fee and be treated just as poorly

and after recounting these for the local replacement manager, Costco, you'd be happy to know that he went the "EXTRA STEP!" or "Bulk Happy Purchase!"...

and agreed with me on all points.

Fantastic. I am happy to know that you know that we BOTH know you can do a better job.

And I apologize for thinking you'd be able to do any of the following to keep me from telling everyone about what you did...
1) Refund my membership fee and allow me to keep my membership. Perhaps you can't afford it. Not a lot of pallets of Pomegranate Acai Facial Beads moving right now.
2) Throw me a half-gross of diapers. Kid's poopin' his way into a community college.
3) Upgrade me to the Gold Star Corporate Early Entry SuperLube program.
4) My own sample station... nobody but I get to eat from it.

So, just some idears. Think it over next time somebody with nothing better to do may get shut down by your front line.
Costco CANNOT have the Basic members mingling with the reeeeally old people buying more food than they can finish, but will have plenty for the wake.

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